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#masssave

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Although #MassSave has had issues and you sometimes have to sit on them to get the money in the past, I have had good services with them for things like energy audits and insulation.

Their new plan is rolling out. It's not clear to me if it's in place right now, but it is supposed to be very aggressive about #HeatPump installations and more renter-friendly.

wbur.org/news/2025/01/06/massa

www.wbur.orgMore heat pumps and help for renters: What's in the new Mass Save planThinking about buying a heat pump or new windows? Here’s how the state’s energy efficiency program could make your home more climate friendly and save you money.

After being sent in circles for an answer to a simple eligibility question about the residential #ConnectedSolutions #DemandResponse program by #MassSave and #Eversource, including MassSave.com sending me to Eversource.com then Eversource sending me to dead end, I sleuthed and found that they’ve outsourced customer support to energyhub.com. Waiting on an answer now six days from inquiry from #EnergyHub.
masssave.com/en/residential/pr

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@inliuofjoan @itamarst sorry to hear that. We recently had a bad experience with #masssave too, for a water heater heat pump. There was straight up misinformation with the #MassSave logo front and center on the instant point of sale rebate webpage.

In better news, we got a 2 zone ASHP Mitsubishi low temperature region mini-split installed two years ago for about $5,500, from an outfit in Dorchester. (No rebates, cash transaction). Happy to share info.